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Reviews and authenticates sneaker listings for marketplace compliance, trains team members on authentication methods, and supports quality improvement initiatives.
Headquarters: Remote US
About the Team
At GOAT Group, our Authentication Operations team is essential in educating, training and supporting the Authenticators in physical and digital operations. With the partnership of the operations and retail leaders they focus on ensuring we are creating the best-in-class authenticators by providing them the tools and training they need to verify every product is accurate and authentic.
In this role you will:
We are looking for:
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidateâs skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.
Hiring Range:$21â$21 USDGOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brandsâGOAT, Flight Club, Grailed and aliasâGOAT Group has a global community of more than 60 million members across 170 countries.
Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.
The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.
GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.
To apply: https://weworkremotely.com/remote-jobs/grailed-digital-authentication-associate
Handle high-volume customer support requests through shared queues, execute onboarding and health check playbooks, and escalate issues while maintaining technical credibility.
Headquarters: Remote
Most CS roles give you a book of accounts and say "don't lose them." This one is different. You're part of a team that collectively owns a segment of customers, not individually assigned accounts. You pick up the next customer who needs help, resolve it, document it, move on. The work is fast, systematic, and high-volume. If that sounds like a grind, this isn't for you. If it sounds like exactly the kind of structured, high-tempo work you thrive in, keep reading.
Expel is a MDR company. Our customers are security teams who depend on us to catch threats and keep their organizations safe. Every interaction matters because the customer on the other end of that queue is trusting you with their security program. You need enough technical credibility to hold that trust without leaning on a relationship you built over months.
We're building this function from scratch. The playbooks, the automation, the operating model: all of it is being designed right now. You won't walk into a finished machine. You'll walk into a team that's actively building one, with experienced leadership invested in getting it right.
The base salary range for this role is between $73,500 USD to $106,600 USD + bonus eligibility and equity.
We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. Youâll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits.
Weâre only hiring those authorized to work in the United States. We do not currently sponsor immigration visas.
We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Weâll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind.
#LI-Remote
Salary Range$73,500â$106,600 USDTo apply: https://weworkremotely.com/remote-jobs/expel-associate-customer-success-manager-scale
Handles telecom integrations and technical support for AI healthcare agents, troubleshoots call routing, and manages support tickets for US clinic customers.
About us
Talkie builds AI Agents for healthcare. Our agents handle patientâclinic communication end-to-end - voice calls, web chat, and SMS - so patients get 24â7 access to care and busy practices never miss a conversation. Every month, our AI Agents handle close to a million real patient conversations across the US and Poland. Trusted by primary care, specialty practices, and hospitals.
The Role
Weâre looking for a Junior Technical Support Engineer to keep our AI Agents connected to the real world - the phone systems, networks, and clinical software our US customers already run. This is a hands-on, high-impact role at the point where our technology meets each clinicâs infrastructure.
At the center of the job is telecom integration: getting patient calls to flow cleanly from a clinicâs existing phone number into our AI Agent and back out to the right person. In practice thatâs almost always call forwarding - occasionally SIP trunking - and it means coordinating with clinic staff, their IT people, and external telecom vendors until calls route perfectly. Around that core, youâll also own the support queue and troubleshoot API integrations with clinical systems (EHR) and LLM issues between Talkie and our customers.
This is not a âsit quietly and read documentationâ role. Youâll be on calls and emails with US clients and vendors, chasing down whatâs blocking an integration, and closing the loop. Every clinic you bring live is a clinic whose patients can now reach care around the clock - so precision, follow-through, and clear communication matter as much as technical skill.
What Youâll Do
Own telecom integrations for our US clients. For each new clinic, confirm the phone provider (RingCentral, Weave, Dialpad, Vonage, Comcast, Verizon, or an IT/MSP partner), plan how patient calls will be forwarded to Talkie, and drive the setup to completion - either by configuring call forwarding yourself with admin access the client shares, or by coordinating a technical call with the clientâs IT person or telecom vendor.
Verify that call routing actually works end-to-end before you close a task - patient number â AI Agent â the right transfer destination (department, on-call, voicemail) - and troubleshoot anything that doesnât.
Manage, update, and prioritize the support queue and backlog, keeping every ticket moving and nothing falling through the cracks.
Diagnose and resolve technical issues to restore service, and resolve tickets independently where you can.
Troubleshoot API integrations with clinical systems (EHR) between Talkie and clinics, working with the right internal team to unblock them.
Coordinate across Talkieâs teams to resolve tickets - organizing the work, keeping communication flowing, and gathering the data others need to help.
Verify resolutions with the end users who reported the issue, then close the loop and the task.
Proactively collect client feedback on the problems they run into, and communicate incidents and outages to clients following our established process.
Improve the support process itself - propose and implement changes based on data and feedback so integrations get faster and smoother over time.
Handle technical offboarding - data cleanup, deletion, and related work when a contract ends or changes.
What will you achieve with us?
Bring US clinics live faster and more reliably - every integration you finish means real patients can reach their doctor 24â7.
Become the person who understands, end-to-end, how a patient call travels from a clinicâs phone system into an AI Agent and back - across dozens of different provider setups.
Turn a support queue into a well-run process, spotting the patterns that let us prevent problems instead of just fixing them.
Grow into a genuine integrations specialist across telecom and APIs in a regulated, real-world healthcare environment.
Job requirements
This is a young, fast-moving field and a role you can grow into. We care less about years of experience and more about how you think, learn, and work.
Must have
Technical troubleshooting ability - solid hands-on skills and some experience diagnosing, monitoring, and resolving technical issues, with the patience to work a problem until itâs actually fixed.
Telecom & IVR fundamentals - you understand the basics of telecommunications infrastructure and how IVR / call routing works, and youâre eager to go deep on SIP trunking and call forwarding.
Interest in system integrations via API - you want to grow in this area and are comfortable reasoning about how two systems talk to each other.
Communication & collaboration - a problem-solving mindset, easy to work with, assertive when needed, and clear in writing and on calls. You translate cleanly between technical and non-technical people.
Proactivity - you spot problems before youâre asked, flag them, and come with a proposed fix. When somethingâs broken, you say so and you act.
Fast learner, positive attitude - comfortable in a dynamic environment where no two days look the same.
English - C1+ English, strong written communication. Our clients and their vendors are in the US.
Shifted hours - This role requires shifted hours to align with the US market: 2pm - 10pm, with a possibility of Friday hours being 12pm - 8pm.
Nice to have
SIP trunking / call forwarding - hands-on exposure to configuring call routing on platforms like RingCentral, Dialpad, Weave, or similar.
API integrations - experience working with REST APIs, reading API docs, and debugging integration issues.
Healthcare background - prior work in healthcare, health-tech, or another regulated industry where accuracy and privacy are non-negotiable.
Support tooling - experience with ticketing/queue tools (e.g., ClickUp, Jira, Zendesk) and a knack for keeping a backlog tidy.
Genuine curiosity - you enjoy figuring out how things work and show up with ideas for doing them better.
Your goals in this role
Short term - first 3 months
Learn how Talkieâs call flow works end-to-end - how patient calls are forwarded into our AI Agents and transferred onward - and get comfortable with the most common US phone providers.
Take ownership of a set of active client telecom integrations and drive them to âcalls confirmed working.â
Get up to speed on our tooling and ways of working (ClickUp, internal platforms, our support and escalation process).
Start resolving support tickets independently, including first API and VPN troubleshooting with guidance from the team.
Longer term - first 12 months
Own telecom integrations end-to-end across our US onboarding pipeline, from provider identification to verified call routing.
Become the teamâs go-to person for call-forwarding setups and the quirks of each major provider.
Handle API (EHR) integration tickets confidently, escalating only what genuinely needs it.
Improve the support and integration process itself - spot recurring blockers, propose fixes, and help us onboard clients faster with fewer surprises.
What we offer
Competitive pay with your choice of employment contract or B2B contract.
A role with real purpose - weâre changing how patients access healthcare in the US and Poland.
Flexible working arrangements - remote, office, or hybrid.
Work equipment for both home and office (including a comfy chair).
Benefits: private medical care, Multisport card, annual offsite, and a training budget.
A structured onboarding to help you find your feet, plus mentoring and support as you get into the world of AI and conversation design.
Working with cutting-edge AI technology on a product thatâs genuinely useful to real people.
What are we like as a company?
We are friendly, direct, and driven by curiosity and ambition. We value a growth mindset and see failure as a learning opportunity. Our culture is built on inquiry and critical thinking - asking questions is the standard, and thorough investigation is expected. Weâre proactive problem-solvers who donât shy away from challenges: when somethingâs broken, we acknowledge it, propose solutions, and fix it. And yes - we love to have fun too. Dancing till the early hours, karaoke nights, and team sports are a long-standing tradition at Talkie.
Our recruitment process
Reflecting our culture, our recruitment process is respectful and collaborative. We aim to create a welcoming environment where you can be yourself and get to know us better. The entire process typically takes 2â4 weeks.
What to expect
đŽ Initial contact - if your application is a fit, weâll reach out by email or phone.
đą Phone call - a short intro, 10â15 minutes.
đ First interview (30â60 min, online) - mutual fit and getting to know each other.
đŞ Second interview- case study (60 min, online) - a hands-on task that lets you show how you think and approach problems.
đ Reference check - weâll ask for references from people youâve worked with.
đ¤ Offer - if all goes well, weâll make you an offer, or share detailed feedback based on the interviews, case, and references.
We want to hire as soon as we find the right person - so donât wait, apply now!
Care Advocate provides member support and education to help Maven Clinic patients navigate virtual healthcare services and optimize their care experience.
Maven Clinic is the worldâs largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end womenâs and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife â improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Companyâs Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission â Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
About the Role:
We are looking for a mission-driven care advocate to join our team to provide world-class care to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their optimal experience and outcomes. Our team works to continuously learn more about members and ourselves, and youâll move fast to assist our members with navigation of our network and product. As a Care Advocate, youâll be the Maven resource for our members, providing resources and education on how to access care and walk through walls to engage members with our platform.
Our Care Delivery team works remotely and supports Maven members 24/7/365. We are currently hiring for the following shifts:
What Youâll Do:
What Youâll Bring:
The base salary range for this role is $55,000 - $65,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
This role requires active work authorization in the US.
Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
Manages telecom integrations and technical support for AI healthcare agents, troubleshooting phone systems, API integrations, and clinical software connectivity for US clinic clients.
About us
Talkie builds AI Agents for healthcare. Our agents handle patientâclinic communication end-to-end - voice calls, web chat, and SMS - so patients get 24â7 access to care and busy practices never miss a conversation. Every month, our AI Agents handle close to a million real patient conversations across the US and Poland. Trusted by primary care, specialty practices, and hospitals.
The Role
Weâre looking for a Junior Technical Support Engineer to keep our AI Agents connected to the real world - the phone systems, networks, and clinical software our US customers already run. This is a hands-on, high-impact role at the point where our technology meets each clinicâs infrastructure.
At the center of the job is telecom integration: getting patient calls to flow cleanly from a clinicâs existing phone number into our AI Agent and back out to the right person. In practice thatâs almost always call forwarding - occasionally SIP trunking - and it means coordinating with clinic staff, their IT people, and external telecom vendors until calls route perfectly. Around that core, youâll also own the support queue and troubleshoot API integrations with clinical systems (EHR) and LLM issues between Talkie and our customers.
This is not a âsit quietly and read documentationâ role. Youâll be on calls and emails with US clients and vendors, chasing down whatâs blocking an integration, and closing the loop. Every clinic you bring live is a clinic whose patients can now reach care around the clock - so precision, follow-through, and clear communication matter as much as technical skill.
What Youâll Do
Own telecom integrations for our US clients. For each new clinic, confirm the phone provider (RingCentral, Weave, Dialpad, Vonage, Comcast, Verizon, or an IT/MSP partner), plan how patient calls will be forwarded to Talkie, and drive the setup to completion - either by configuring call forwarding yourself with admin access the client shares, or by coordinating a technical call with the clientâs IT person or telecom vendor.
Verify that call routing actually works end-to-end before you close a task - patient number â AI Agent â the right transfer destination (department, on-call, voicemail) - and troubleshoot anything that doesnât.
Manage, update, and prioritize the support queue and backlog, keeping every ticket moving and nothing falling through the cracks.
Diagnose and resolve technical issues to restore service, and resolve tickets independently where you can.
Troubleshoot API integrations with clinical systems (EHR) between Talkie and clinics, working with the right internal team to unblock them.
Coordinate across Talkieâs teams to resolve tickets - organizing the work, keeping communication flowing, and gathering the data others need to help.
Verify resolutions with the end users who reported the issue, then close the loop and the task.
Proactively collect client feedback on the problems they run into, and communicate incidents and outages to clients following our established process.
Improve the support process itself - propose and implement changes based on data and feedback so integrations get faster and smoother over time.
Handle technical offboarding - data cleanup, deletion, and related work when a contract ends or changes.
What will you achieve with us?
Bring US clinics live faster and more reliably - every integration you finish means real patients can reach their doctor 24â7.
Become the person who understands, end-to-end, how a patient call travels from a clinicâs phone system into an AI Agent and back - across dozens of different provider setups.
Turn a support queue into a well-run process, spotting the patterns that let us prevent problems instead of just fixing them.
Grow into a genuine integrations specialist across telecom and APIs in a regulated, real-world healthcare environment.
Job requirements
This is a young, fast-moving field and a role you can grow into. We care less about years of experience and more about how you think, learn, and work.
Must have
Technical troubleshooting ability - solid hands-on skills and some experience diagnosing, monitoring, and resolving technical issues, with the patience to work a problem until itâs actually fixed.
Telecom & IVR fundamentals - you understand the basics of telecommunications infrastructure and how IVR / call routing works, and youâre eager to go deep on SIP trunking and call forwarding.
Interest in system integrations via API - you want to grow in this area and are comfortable reasoning about how two systems talk to each other.
Communication & collaboration - a problem-solving mindset, easy to work with, assertive when needed, and clear in writing and on calls. You translate cleanly between technical and non-technical people.
Proactivity - you spot problems before youâre asked, flag them, and come with a proposed fix. When somethingâs broken, you say so and you act.
Fast learner, positive attitude - comfortable in a dynamic environment where no two days look the same.
English - C1+ English, strong written communication. Our clients and their vendors are in the US.
Shifted hours - This role requires shifted hours to align with the US market: 2pm - 10pm, with a possibility of Friday hours being 12pm - 8pm.
Nice to have
SIP trunking / call forwarding - hands-on exposure to configuring call routing on platforms like RingCentral, Dialpad, Weave, or similar.
API integrations - experience working with REST APIs, reading API docs, and debugging integration issues.
Healthcare background - prior work in healthcare, health-tech, or another regulated industry where accuracy and privacy are non-negotiable.
Support tooling - experience with ticketing/queue tools (e.g., ClickUp, Jira, Zendesk) and a knack for keeping a backlog tidy.
Genuine curiosity - you enjoy figuring out how things work and show up with ideas for doing them better.
Your goals in this role
Short term - first 3 months
Learn how Talkieâs call flow works end-to-end - how patient calls are forwarded into our AI Agents and transferred onward - and get comfortable with the most common US phone providers.
Take ownership of a set of active client telecom integrations and drive them to âcalls confirmed working.â
Get up to speed on our tooling and ways of working (ClickUp, internal platforms, our support and escalation process).
Start resolving support tickets independently, including first API and VPN troubleshooting with guidance from the team.
Longer term - first 12 months
Own telecom integrations end-to-end across our US onboarding pipeline, from provider identification to verified call routing.
Become the teamâs go-to person for call-forwarding setups and the quirks of each major provider.
Handle API (EHR) integration tickets confidently, escalating only what genuinely needs it.
Improve the support and integration process itself - spot recurring blockers, propose fixes, and help us onboard clients faster with fewer surprises.
What we offer
Competitive pay with your choice of employment contract or B2B contract.
A role with real purpose - weâre changing how patients access healthcare in the US and Poland.
Flexible working arrangements - remote, office, or hybrid.
Work equipment for both home and office (including a comfy chair).
Benefits: private medical care, Multisport card, annual offsite, and a training budget.
A structured onboarding to help you find your feet, plus mentoring and support as you get into the world of AI and conversation design.
Working with cutting-edge AI technology on a product thatâs genuinely useful to real people.
What are we like as a company?
We are friendly, direct, and driven by curiosity and ambition. We value a growth mindset and see failure as a learning opportunity. Our culture is built on inquiry and critical thinking - asking questions is the standard, and thorough investigation is expected. Weâre proactive problem-solvers who donât shy away from challenges: when somethingâs broken, we acknowledge it, propose solutions, and fix it. And yes - we love to have fun too. Dancing till the early hours, karaoke nights, and team sports are a long-standing tradition at Talkie.
Our recruitment process
Reflecting our culture, our recruitment process is respectful and collaborative. We aim to create a welcoming environment where you can be yourself and get to know us better. The entire process typically takes 2â4 weeks.
What to expect
đŽ Initial contact - if your application is a fit, weâll reach out by email or phone.
đą Phone call - a short intro, 10â15 minutes.
đ First interview (30â60 min, online) - mutual fit and getting to know each other.
đŞ Second interview- case study (60 min, online) - a hands-on task that lets you show how you think and approach problems.
đ Reference check - weâll ask for references from people youâve worked with.
đ¤ Offer - if all goes well, weâll make you an offer, or share detailed feedback based on the interviews, case, and references.
We want to hire as soon as we find the right person - so donât wait, apply now!
Handles customer inquiries and support requests for Taskrabbit's marketplace platform, prioritizing customer satisfaction and resolving issues with care and urgency.
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-doâs, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. Weâre looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, weâre creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In â Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.
About The Role:
As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Our Values:
What Youâll Work On:
Customer Obsessed:
Insight/Metrics Driven:
Trusted Resource:
What You Will Need:
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 92,000 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Handles customer inquiries and support for Taskrabbit clients and taskers, prioritizing satisfaction and using feedback to improve service quality.
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-doâs, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. Weâre looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, weâre creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In â Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.
As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Customer Obsessed:
Insight/Metrics Driven:
Trusted Resource:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 82,800 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Provides technical customer support for ClickHouse cloud infrastructure, troubleshooting issues and helping customers optimize their deployments.
Provides travel consultation and emergency support services to clients, coordinating travel arrangements and handling customer inquiries remotely.
Provides customer support to AlertMedia clients during evening shift hours (3pm-11pm CST) via multiple communication channels.
Pharmacy technician providing customer support to members, providers, and pharmacies across multiple channels while processing claims and assisting with clinical program enrollment.
ABOUT THE ROLE:
Rightway exists to make pharmacy benefits fair, transparent, and easier to navigate. This role sits on the Rightway Operations team and is a member of the front line of that mission: the first point of contact for members, providers, and pharmacies with questions about benefits, prior authorization, claims, and clinical program enrollment. Youâll work across phone, chat, and email applying the same standard of empathy and root cause problem solving no matter the channel a member chooses.
WHAT YOUâLL DO:
WHO YOU ARE:
COMPENSATION: $21.50 - $22.00/hr
Compensation offered will be determined by geographic location, experience, and qualifications.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patientâs care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. Weâre headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
Weâre seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:
We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen toâand hearâeach other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a âyes, andâ mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
We cultivate grit Changing healthcare doesnât happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our membersâ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our membersâ success.
Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.
Pharmacy technician handles member, provider, and pharmacy inquiries across multiple channels while processing claims and supporting clinical programs.
ABOUT THE ROLE:
Rightway exists to make pharmacy benefits fair, transparent, and easier to navigate. This role sits on the Rightway Operations team and is a member of the front line of that mission: the first point of contact for members, providers, and pharmacies with questions about benefits, prior authorization, claims, and clinical program enrollment. Youâll work across phone, chat, and email applying the same standard of empathy and root cause problem solving no matter the channel a member chooses.
WHAT YOUâLL DO:
WHO YOU ARE:
COMPENSATION: $21.50 - $22.00/hr
Compensation offered will be determined by geographic location, experience, and qualifications.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patientâs care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. Weâre headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
Weâre seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:
We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen toâand hearâeach other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a âyes, andâ mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
We cultivate grit Changing healthcare doesnât happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our membersâ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our membersâ success.
Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.
Provides customer support to Taskrabbit clients and taskers, prioritizing satisfaction through personalized interactions and data-driven insights to improve the platform experience.
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-doâs, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. Weâre looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, weâre creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In â Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.
As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Customer Obsessed:
Insight/Metrics Driven:
Trusted Resource:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 82,800 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Success Coach supports K-5 schools in Texas on implementing Great Minds math and ELA curricula, providing guidance on product adoption and effective classroom use.
Who We Are
Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging contentâand all teachers deserve tools that are intuitive, effective, and built for the realities of todayâs classrooms.
We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.
We are committed to usability, coherence, and practical implementationâsupporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.
What We Build
Our productsâ Eureka Math and Eureka Math², Wit & Wisdom, PhD Science, Geodes, and the newly launched Arts & Letters ELAâare trusted by thousands of schools and districts nationwide.
Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.
Wit & WisdomŽ and Arts & Letters ELA⢠anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. GeodesŽ complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.
PhD Science is a hands-on K-5 Science program that sparks curiosity as students build enduring knowledge of how the scientific world works.
These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.
Where Weâre Headed
Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journeyâfrom curriculum to professional learning to platform and support.
Our long-term vision is to become a true partner in impactânot just delivering curriculum, but supporting educators in achieving outcomes at scale.
Job Purpose
The Success Coach is a member of the Implementation Services team and supports Great Minds in its mission to promote adoption and effective implementation of all curriculum products. Maintaining intimate knowledge of the features and advantages of Great Minds products and services, Success Coaches work as part of a Texas based team to support districts and schools to successfully implement Great Minds curriculum. The Success Coach is a versatile team member with the skills to deliver a blend of services that include both PD facilitation and coaching. The volume of PD versus coaching will vary based on the needs of districts in the assigned region.
This role is an exceptional opportunity for skilled teachers or instructional coaches who are experienced in implementing a high-quality curriculum in Texasarea schoolsto contribute to Great Mindsâ organizational mission to ensure all students have access to a high-quality, knowledge-based education.
Responsibilities
Develop and maintain expertise in the Great Minds professional services catalog, including Eureka Math, Eureka Math TEKS, and Bluebonnet Learning in order to:
provide high-quality, on-site support, coaching, and PD to assigned schools
collaborate with Success Leads to deliver highly contextualized services
deliver professional services on-site up to 80% of the time in Central school systems
Engage in cycles of internal training to develop or deepen expertise in new professional services offerings, in general facilitation and coaching skills, and to gain greater familiarity with Great Minds products
Gather, monitor, and record implementation success metrics at regular intervals; document these metrics and all significant customer interactions
Document and communicate insights about implementation to leadership based on interactions with assigned implementations
Stay abreast of, and share with the organization, the regional trends and factors that influence customer practices, sensitivities, and purchasing practices
Represent Great Minds through presentations at conferences, and contribute to content in the form of blogs, whitepapers, etc.
Cultivate and maintain a strong and supportive Great Minds culture in all work environments, with an emphasis on trust, collegiality, curiosity, and quality
Requirements
At least 3 years of experience teaching or coaching with at least 1 year of experience delivering high-quality professional development.
Experience implementing one of Great Minds curricula, especially Wit & Wisdom and/or Eureka Math
Proficiency with or alignment to Great Minds instructional design and pedagogy
Deep content knowledge in the curriculum focus area (humanities, mathematics, science)
Experience as campus instructional leader or coach
Ability to coach in multiple content areas of K-Algebra 2 Mathematics and RLA
Experience with both digital and print education platforms
Strong organizational habits necessary for successful goal setting, project management, collective decision making, deadline execution, and record keeping
Ability to make solutions-oriented decisions through flexible thinking in an ambiguous, fast-paced entrepreneurial environment
Attributes
Passion for and commitment to the importance of high-quality, knowledge-rich curriculum
Commitment to high standards, instructional quality, and continuous improvement for oneself and others
Receptivity to feedback with a focus on reflective practice
Highly collaborative with the ability to consistently exhibit diplomacy, tact, and integrity
Appreciation for the challenges and victories faced everyday by educators and their leaders working toward improving student learning outcomes
Empathy, curiosity, and the desire to continually grow as a learner
Deep belief that every child is capable of greatness
Required Education
Status
Full-time
Remote
Location
Ideal location San Antonio, Austin, DFW, and Houston
Must be willing to travel within the state of Texas with the probability of 3+ day trips to partner districts on a regular basis
Travel
The Success Coach may work on-site up to 80% of the time. Tasks may include the following:
Provide onsite coaching, PD, or customer implementation support
Provide sales presentation support
Participate in team meetings
Based on the regional needs across Great Minds, occasional travel beyondthis region is possible.
A valid driverâs license and willingness to fly and drive are required for this position.
The base salary range for this position is $78,000-$85,000, however the offered salarymay be higher or lower than the above range dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations.. The base salary is not inclusive of benefits or other incentives.
A cover letter and resume are required to be considered for this position.
New employees will be required to successfully complete a background check and provide declaration of COVID-19 vaccination status. We do not require COVID-19 vaccination as a condition of employment; however, your vaccination status could impact your ability to perform this role at certain client sites.
Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact security@greatminds.org
Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organizationâs commitment to the principles of fair employment and the elimination of all discriminatory practices.
#LI-Remote
Provides customer support to AlertMedia clients during evening shifts, helping organizations use the risk intelligence platform to detect threats and respond to incidents.
Manages customer relationships, ensures client success and satisfaction, and supports account growth through proactive engagement and issue resolution.
Provides technical support and troubleshooting for ClickHouse customers, resolving complex database and infrastructure issues.
Lead and manage a US-based customer support team, handling queue distribution, team coaching, escalations, and spending 30-40% of time in direct customer support.
Headquarters: United States
URL: https://hospitable.com/careers
tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.
We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://hsptb.com/hndbk
Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: https://hsptb.com/twnhll
Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries.
As the Customer Advocate Lead, you will lead and empower our US support team to deliver an exceptional customer experience.Â
Your first priority will be to hit consistent response times. We have a pretty solid foundation and our passionate team excels at delivering great experiences with our current processesâmaintaining an average CSAT of 87%. Weâre looking for someone who can take whatâs working and make it even better.Â
To accomplish this, you will:
For this position, we are looking to recruit someone in any of the US time zones. Candidates in countries outside of such time zones will not be considered.
If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you.Â
The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.
To apply: https://weworkremotely.com/remote-jobs/hospitable-customer-advocate-lead-north-america-remote-1
Virtual medical receptionist answers patient calls, schedules appointments, processes payments, and handles administrative communications for a remote clinic.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
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20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A small virtual medical clinic is seeking a part-time Virtual Medical Receptionist & Patient Support Assistant to serve as a primary point of contact for patients and support the clinicâs day-to-day administrative operations.
The primary focus of this position is customer service and patient communication. The VA will answer incoming calls, schedule appointments, assist patients with payments, monitor communications within the electronic health record, and complete routine administrative follow-up.
A healthcare background is helpful but not required. The client emphasized that strong customer service experience, phone skills, professionalism, and the ability to calmly assist or de-escalate patients are more important than prior medical knowledge.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Answer inbound patient calls through Vonage
Provide friendly and professional customer service
Schedule, reschedule, and confirm patient appointments
Respond to routine patient communications received through the medical record system
Assist patients with basic questions and escalate clinical questions to the appropriate provider
Handle frustrated or confused patients professionally and calmly
Send patients payment links when required
Assist patients who need help completing payments
Take payment information over the phone when necessary and securely enter it into the clinicâs payment system
Follow established procedures for handling sensitive payment information
Assist with routine medical certification administration
Access patient records within the OneStop system using client-provided information
Activate certifications according to established procedures
Download and send completed certification documentation to patients
Maintain accurate records of completed administrative actions
Assist with basic credentialing administration, including sending applications and payments
Follow up on outstanding emails and administrative requests
Maintain basic licensing and renewal trackers
Assist with simple Google Drive and spreadsheet updates
Maintain accurate patient and administrative records
Support additional routine administrative tasks as assigned
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
Exceptional customer service and phone communication skills
Friendly, patient, and professional when interacting with patients
Comfortable handling difficult conversations and de-escalating concerns
Highly organized with strong follow-through
Detail-oriented and dependable
Comfortable learning healthcare systems and administrative workflows
Able to work independently after receiving training
CharmHealth EHR (Training Provided)
Vonage
OneStop (Training Provided)
Microsoft Office / Outlook
Google Workspace
Google Calendar
Google Drive
Google Sheets â Basic
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Manages member college/university relationships by responding to requests, providing product solutions, and supporting institutional goals through timely communication and consultation.
ABOUT US
Do you have a passion for higher education? Do you want to make a positive impact on the college admissions process? Our staff help to remove barriers and encourage students to forge their path to a better future. Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year we support more than 1 million students, one-third of whom are first-generation, as they apply to our more than 1100 diverse member colleges & universities using the Common Appâs free online application.
If you are an entry-level professional and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, Common App may be a great match for you. Common App is currently searching for a Member Relations Associate.
RESPONSIBILITIES
As a member of the Member Services team, reporting to the Senior Manager, Specialized Member Services, the Member Relations Associate plays a critical role in overall member satisfaction and retention. The Member Relations Associate will be responsible for understanding member priorities and positioning our products, programs, and services to deliver solutions that meet those needs. During the Annual Updates season, the Member Services Account Managers will manage a portfolio of assigned member colleges and universities via email, chat, phone and virtual and in-person presentations. Outside of Annual Updates season, the Member Services Account Manager will manage a queue of requests and questions from college and university members. Member Relations Associates are focused on helping institutions best utilize the Common App to meet their goals through sharing industry trends, member-specific statistics, and provide other pertinent information and answers to their requests in a timely manner.
This is an ideal entry-level position for a well-organized, customer service-oriented individual who is passionate about access and equity in higher education and increasing their experience with account management in a collaborative and fun environment
QUALIFICATIONS
This role requires:
The ideal candidate will possess:
PAY RANGE
Common App is a virtual first environment. We value our employeesâ time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including:
Work-Life balance
*floating holidays prorated depending on start date
Virtual-first support
Financial security
Market-based salaries
Performance-based bonus
403(b) retirement plan
Health & wellness
Choice of two health insurance plans
Vision insurance
Dental insurance
Insurance coverage begins on the date of hire
Dependent Care Flexible Spending Account
Maven virtual clinic for womenâs and family health
Company provided life and ad&d insurance
Opportunity to purchase additional life insurance for self, spouse, and dependents
Company provided short and long-term disability insurance
Career development
Additional perks
We work to maintain the best possible environment for our staff, where people can learn and grow. We strive to provide a diverse, collaborative, team-oriented, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.
HOW DO I APPLY
To apply for this opportunity, send your resume and cover letter with salary expectations.
PROTECTING YOUR PERSONAL INFORMATION:
During the recruiting process, please note that Common App will never:
As we work alongside you through our recruitment process, please remain alert and never provide financial information or payment to anyone claiming to offer a job opportunity.
If you believe youâre a victim of a job scam, report it to the Federal Trade Commission (FTC) or your state attorney general. To learn more about job scams, read the FBIâs public service announcement or visit the FTC site.